Effective Date: 26.02.2026

1. Data Controller

Polarstar Real Estate OOD

Sveti Vlas, Bulgaria

Email: info@polarstar-booking.com

Website: www.polarstar-booking.com

Polarstar Real Estate OOD is the controller within the meaning of the EU General Data Protection Regulation (GDPR).

 

2. Scope

This Privacy Policy applies to all users and visitors of www.polarstar-booking.com and to direct bookings made via our website.

 

3. Personal Data We Collect

We may collect:

• Full name

• Address

• Email address

• Phone number

• Payment details

• Booking and stay information

• IP address

• Device and browser information

• Communication content

 

4. Legal Basis for Processing

Processing is based on:

• Contract performance (Art. 6(1)(b) GDPR)

• Legal obligations (Art. 6(1)(c) GDPR)

• Legitimate interest (Art. 6(1)(f) GDPR)

• Consent (Art. 6(1)(a) GDPR)

 

5. Data Sharing

Data may be shared with:

• Payment providers (e.g., Stripe)

• Booking platforms

• Hosting providers

• Authorities when legally required

All third parties are contractually required to comply with GDPR.

 

6. Data Retention

Personal data is stored only as long as legally required or necessary for contract performance.

 

7. Your Rights

You have the right to:

• Access

• Rectification

• Erasure

• Restriction

• Data portability

• Objection

• Withdrawal of consent

Contact: info@polarstar-booking.com

You may also lodge a complaint with a supervisory authority.

 

8. Cookies

Our website uses cookies for technical functionality and analytics.

Non-essential cookies are used only after user consent.

 

9. Data Security

We implement appropriate technical and organizational measures to protect personal data.